Public Spaces & Safety

Acoustic monitoring for publicly accessible spaces that cameras can’t cover

Shopping centres, transport hubs, hospitality venues, and leisure facilities face significant liability in areas where visual surveillance is legally or ethically prohibited. We deliver continuous acoustic monitoring and real-time incident alerting — fully compliant, zero voice recording.

Your highest risk spaces are the ones you cannot watch

Public venues operate under a clear duty of care to staff and customers. Yet a significant proportion of the spaces where incidents are most likely to occur — public toilets, changing rooms, back-of-house areas, and private facilities — cannot be monitored by camera. The result is a measurable liability gap. Assaults go undetected until it is too late to intervene. Staff in isolated areas have no reliable means of raising an alert. Incidents in camera-free zones are difficult to evidence and harder to prevent. Traditional alternatives — security patrols, basic panic buttons, decibel alarms — are reactive, expensive, and demonstrably insufficient in high-footfall environments.

The Acoustic AI Solution

Continuous acoustic monitoring. No Cameras. No recordings. No compliance risk.

Our solution installs sensors in the specific areas of your property where surveillance is prohibited or can’t provide complete coverage - public toilets, multistorey car parks etc. Deeply AI’s edge-based classification platform analyses sound patterns in real time, detecting the acoustic signature of distress, aggression at the moment they occur,

When an event is detected, your security or operations team receives an instant alert with event type and location - enabling immediate, targeted response rather than reactive investigation after the fact.

All processing occurs on the device itself. No audio leaves the sensor. No voice data is captured, stored or accessible to any third party.

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Where Our Technology Works

  • Public toilets, car parks, service corridors, and staff-only areas. Detect distress calls, altercations, and anti-social behaviour in real time. Alert security teams with sufficient lead time to intervene. Reduce incident response times and support duty of care obligations to both customers and staff.

  • Stations, airports, bus terminals, and associated facilities. Continuous acoustic monitoring in public toilet facilities, waiting areas, and isolated passenger zones. Real-time alerting to security and operations teams. Supports Network Rail, TfL, and airport operator safety obligations.

  • Restaurants, fast food venues, hotels, and entertainment venues. Staff safety monitoring in back-of-house areas, isolated service corridors, and customer toilet facilities. Reduce response times to customer incidents and staff safety events without camera installation.

  • Gyms, sports centres, swimming pool changing rooms, and club facilities. Changing rooms and shower areas present a significant monitoring gap for operators. Acoustic AI delivers continuous coverage without any visual surveillance — meeting operator duty of care obligations while fully respecting user privacy.

  • Schools, colleges, and universities. Toilet facilities, corridors, and common areas where cameras are inappropriate. Real-time alerting for incidents involving students — supporting safeguarding obligations and duty of care requirements under Ofsted and DfE frameworks.

Compliance by Design

Built to operate in the most compliance-sensitive environments.

Public venue operators face a dual obligation — maintaining safety for staff and customers while complying with UK GDPR, the Human Rights Act, and the legal prohibition on visual surveillance in private spaces. Our solution meets both obligations by design:

- Edge AI architecture — all processing on-device, no audio transmitted

- Zero voice recording — no spoken language captured, converted, or stored

- UK GDPR compliant - no personal data processed or retained

- Human Rights Act aligned — privacy by design at every level

- ICO aligned — no requirement to register acoustic monitoring under current UK guidance